Comfy Stayz - Guest Refund Policy
At Comfy Stayz, we strive to provide an exceptional and worry-free experience for our guests. This Guest Refund Policy outlines the circumstances under which guests may be eligible for refunds in connection with their reservations.
1. Eligibility for Refunds:
a. Listing Not as Described:
b. Safety or Health Concerns:
c. Cancellation by Host:
2. Submitting a Refund Request:
a. Contact Support:
b. Documentation:
3. Refund Process:
a. Review by Comfy Stayz:
b. Communication:
c. Refund Resolution:
4. Exceptions:
a. Guest Violation:
b. Cancellation Policy:
5. Cancellations Due to Force Majeure:
In the event of unforeseen circumstances or events beyond the control of Comfy Stayz or the host (force majeure), guests and hosts may need to refer to the force majeure policy outlined in the terms of service.
6. Contact Us:
If you have questions about our Guest Refund Policy or need assistance with a refund request, please contact Comfy Stayz Support at support@comfystayz.com
Comfy Stayz is committed to ensuring a fair and transparent refund process for our valued guests. Thank you for choosing Comfy Stayz for your accommodation needs.