Terms of Service

Welcome to Comfy Stayz! These Terms of Service ("Terms") govern your access to and use of the Comfy Stayz platform, website, and services (collectively, the "Service"). Please read these Terms carefully. By accessing or using the Service, you agree to be bound by these Terms. If you do not agree with these Terms, please do not access or use the Service.
1. Agreement to Terms

By accessing or using Comfy Stayz, you agree to comply with these Terms. You also acknowledge that Comfy Stayz may modify these Terms at any time, and any changes will be posted on this page. Continued use of the Service after such changes constitutes your acceptance of the revised Terms.
2. Use of the Service

Comfy Stayz allows users to book homestays and hosts to offer accommodations. The Service is intended for personal, non-commercial use. You must be at least 18 years old to use the Service.
Guests: When using Comfy Stayz as a guest, you agree to provide accurate, truthful, and up-to-date information when making a reservation, including your name, contact details, and payment information.
Hosts: When using Comfy Stayz as a host, you agree to provide accurate descriptions, pricing, and other information about your property. You are responsible for ensuring that the space you offer complies with all applicable laws, regulations, and safety standards.
3. User Responsibilities
Account Creation: To access certain features of the Service, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
Accuracy of Information: You agree to provide accurate and complete information when creating an account or making a booking. You must update your account details whenever there are changes.
Conduct: You agree to use the Service in a lawful and respectful manner. You will not:
- Engage in any fraudulent or illegal activity.
- Post or share content that is harmful, discriminatory, offensive, or violates the rights of others.
- Use the Service for any purpose that may disrupt or harm the platform, other users, or third parties.
4. Booking and Payment
Booking: As a guest, you agree to the terms outlined in the property listing when making a reservation. When a booking is confirmed, both the guest and host enter into a binding contract for the stay.
Payment: Comfy Stayz uses a third-party payment processor to handle transactions. Payment terms and fees will be clearly stated during the booking process. Hosts will receive payouts of their reservations 24 hours after their guests have checked out the premises.
Cancellations and Refunds: Cancellations and refunds are subject to the cancellation policies set by the host. Comfy Stayz may offer assistance in disputes between guests and hosts, but ultimately, each party is responsible for adhering to the terms of their agreement.
5. Host Obligations
Property Listings: Hosts must provide truthful, accurate, and up-to-date descriptions of their properties. This includes details on amenities, availability, and pricing. Hosts are responsible for ensuring their listings comply with applicable laws and regulations.
Guest Experience: Hosts are responsible for providing the accommodation and services as described in their listing, and for ensuring a safe, comfortable, and enjoyable stay for their guests.
6. Guest Obligations
Respectful Behavior: Guests must respect the house rules set by the host and behave in a respectful manner toward the host and the property. Any damage or loss caused during the stay is the guest’s responsibility.
Stay Duration: Guests must adhere to the check-in and check-out times agreed upon in the booking. Any changes to the booking must be communicated and agreed to in advance with the host.
7. Fees and Charges

Comfy Stayz may charge service fees for bookings made through the platform. The fee structure will be clearly displayed during the booking process. These fees are non-refundable unless otherwise specified.
Host Fees: Hosts will incur a commission fee for bookings made through the platform. The fee will be deducted from the total amount paid by the guest and the remaining amount will be processed to your after the check-out of the guests.
8. Privacy and Data Protection

Comfy Stayz respects your privacy and is committed to protecting your personal information. By using the Service, you agree to the collection and use of your information as outlined in our Privacy Policy.

9. Termination and Suspension

Comfy Stayz reserves the right to suspend or terminate your access to the Service at any time, without notice, for any reason, including violation of these Terms, fraudulent activity, or other conduct that harms the platform or its users.

10. Limitation of Liability

To the fullest extent permitted by law, Comfy Stayz is not liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of the Service. We are not responsible for any issues arising from transactions between guests and hosts.

11. Dispute Resolution

Any disputes or claims arising from the use of the Service will be resolved through binding arbitration, rather than in court, except where prohibited by law. The arbitration will be conducted in accordance with the rules of the Indian Arbitration Act.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. Any disputes that cannot be resolved through arbitration will be subject to the exclusive jurisdiction of the courts located in [City, State].

13. Indemnification

You agree to indemnify, defend, and hold harmless Comfy Stayz, its affiliates, employees, and agents from any claims, damages, losses, liabilities, or expenses (including legal fees) arising from your violation of these Terms or your use of the Service.

14. Changes to the Terms

Comfy Stayz reserves the right to modify or update these Terms at any time. When changes are made, we will update the Terms of Service. It is your responsibility to review these Terms periodically for any updates.

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1. Agreement to Terms

By accessing or using Comfy Stayz, you agree to comply with these Terms. You also acknowledge that Comfy Stayz may modify these Terms at any time, and any changes will be posted on this page. Continued use of the Service after such changes constitutes your acceptance of the revised Terms.

2. Use of the Service

Comfy Stayz allows users to book homestays and hosts to offer accommodations. The Service is intended for personal, non-commercial use. You must be at least 18 years old to use the Service.

Guests: When using Comfy Stayz as a guest, you agree to provide accurate, truthful, and up-to-date information when making a reservation, including your name, contact details, and payment information.

Hosts: When using Comfy Stayz as a host, you agree to provide accurate descriptions, pricing, and other information about your property. You are responsible for ensuring that the space you offer complies with all applicable laws, regulations, and safety standards.

3. User Responsibilities

Account Creation: To access certain features of the Service, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Accuracy of Information: You agree to provide accurate and complete information when creating an account or making a booking. You must update your account details whenever there are changes.

Conduct: You agree to use the Service in a lawful and respectful manner. You will not:

Engage in any fraudulent or illegal activity.

Post or share content that is harmful, discriminatory, offensive, or violates the rights of others.

Use the Service for any purpose that may disrupt or harm the platform, other users, or third parties.

4. Booking and Payment

Booking: As a guest, you agree to the terms outlined in the property listing when making a reservation. When a booking is confirmed, both the guest and host enter into a binding contract for the stay.

Payment: Comfy Stayz uses a third-party payment processor to handle transactions. Payment terms and fees will be clearly stated during the booking process. Hosts will receive payouts of their reservations 24 hours after their guests have checked out the premises.

Cancellations and Refunds: Cancellations and refunds are subject to the cancellation policies set by the host. Comfy Stayz may offer assistance in disputes between guests and hosts, but ultimately, each party is responsible for adhering to the terms of their agreement.

5. Host Obligations

Property Listings: Hosts must provide truthful, accurate, and up-to-date descriptions of their properties. This includes details on amenities, availability, and pricing. Hosts are responsible for ensuring their listings comply with applicable laws and regulations.

Guest Experience: Hosts are responsible for providing the accommodation and services as described in their listing, and for ensuring a safe, comfortable, and enjoyable stay for their guests.

6. Guest Obligations

Respectful Behavior: Guests must respect the house rules set by the host and behave in a respectful manner toward the host and the property. Any damage or loss caused during the stay is the guest’s responsibility.

Stay Duration: Guests must adhere to the check-in and check-out times agreed upon in the booking. Any changes to the booking must be communicated and agreed to in advance with the host.

7. Fees and Charges

Comfy Stayz may charge service fees for bookings made through the platform. The fee structure will be clearly displayed during the booking process. These fees are non-refundable unless otherwise specified.

Host Fees: Hosts will incur a commission fee for bookings made through the platform. The fee will be deducted from the total amount paid by the guest and the remaining amount will be processed to your after the check-out of the guests.

8. Privacy and Data Protection

Comfy Stayz respects your privacy and is committed to protecting your personal information. By using the Service, you agree to the collection and use of your information as outlined in our Privacy Policy.

9. Termination and Suspension

Comfy Stayz reserves the right to suspend or terminate your access to the Service at any time, without notice, for any reason, including violation of these Terms, fraudulent activity, or other conduct that harms the platform or its users.

10. Limitation of Liability

To the fullest extent permitted by law, Comfy Stayz is not liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of the Service. We are not responsible for any issues arising from transactions between guests and hosts.

11. Dispute Resolution

Any disputes or claims arising from the use of the Service will be resolved through binding arbitration, rather than in court, except where prohibited by law. The arbitration will be conducted in accordance with the rules of the Indian Arbitration Act.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. Any disputes that cannot be resolved through arbitration will be subject to the exclusive jurisdiction of the courts located in [City, State].

13. Indemnification

You agree to indemnify, defend, and hold harmless Comfy Stayz, its affiliates, employees, and agents from any claims, damages, losses, liabilities, or expenses (including legal fees) arising from your violation of these Terms or your use of the Service.

14. Changes to the Terms

Comfy Stayz reserves the right to modify or update these Terms at any time. When changes are made, we will update the Terms of Service. It is your responsibility to review these Terms periodically for any updates.